Returns & Exchanges

At Escape Watersports, we want you to be completely satisfied with your gear, which is why we offer a 30-day return policy on all unused items in their original packaging. Whether the fit isn't right or you've changed your mind, we are here to ensure your gear transition is as smooth as the water.

Return Process

• 1.
  Initiate Your Return

  Log into your account or visit our online returns portal to select the items you wish to send back and receive your unique RMA number.

• 2.
  Pack Your Gear

  Securely pack the items in their original packaging, ensuring all tags are attached and the products are in a clean, sellable condition.

• 3.
  Ship It Back

  Affix the provided return shipping label to your package and drop it off at your nearest authorized carrier location.

• 4.
  Quality Check & Refund

  Once our team inspects the returned equipment, we will process your refund or exchange within 5-7 business days to your original payment method.